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Customer Reviews
LOUISE'S FLOWERLAND
Local Frankfort, KY florist
Average Customer Rating: 4.8 of 5 stars. (114 reviews)
Date: Dec 19, 2023
Name: Julie

State/Province:TN

The customer service is topnotched. I ordered flowers for delivery, but soon realized I needed to change the delivery address. I called and they said no problem. Then I found out I need to change the address again, but to the original one. The lady who answered was patient and said no problem. The flowers were delivered today and she loved them! Whew. Thanks Louise Flowerland
Date: Jun 07, 2023
Name: Maggie C

State/Province:KY

The flowers we ordered for my brother's funeral were beauitiful. Thank you for making such a beautiful arrangement.
Date: May 22, 2023
Name: Kim K

State/Province:KY

Received flowers for Mother’s Day. Over a week later and they are still beautiful.
Date: May 13, 2023
Name: Karen K

State/Province:OH

I spoke with 3 individuals today and all were patient and polite with me. All before I even place my order online. Thumbs up!
Date: May 12, 2023
Name: Gregory B

State/Province:KY

Ordered flowers for a bed ridden relative. Husband & wife loved them. Based on their comments, I will use your service again!!!
Date: Apr 26, 2023
Name: Gillian L

State/Province:KY

The flowers were beautiful. Fresh and cheerful.
Date: Apr 26, 2023
Name: Debra E

State/Province:KY

my friend was quite pleased with the plant. she said it is beautiful
Date: Apr 22, 2023
Name: Jeff H

State/Province:FL

Beautiful floral arrangement! Delivery was fast and efficient. Our friend in Frankfort called us in tears when she received the delivery. Thanks again for such a wonderful experience! Jeff and Bill
Date: Apr 20, 2023
Name: Virginia B

State/Province:NY

Thank You so very much for the availability to order flowers from your flower shop. When you have a family member who is long distance and want to send flowers for their special day it was on a whim to find a florist in Kentucky, I ordered a special arrangement for my granddaughter the flowers were beautiful the transaction was perfect, I called to check on the delivery was assured the flowers were delivered and then LOUISE'S FLOWERLAND followed up with an email I would for sure order from you again thank you again for making my grandaughter's 25th birthday special
Date: Mar 28, 2023
Name: Maryanna B

State/Province:KY

Gorgeous arrangement
Date: Mar 10, 2023
Name: Betty H

State/Province:KY

this florist was awesome, does a good job, called me immediately when they didn't have the color I wanted. I had used them before and ask them to use some flowers as beautiful and they did. Very pleased and I have them as my florist in Frankfort. I live out of town and glad I found someone that does a great job and delivery things on time
Date: Mar 09, 2023
Name: Gina F

State/Province:KY

Loved the quick delivery and the flowers very beautiful!
Date: Feb 18, 2023
Name: Tammy C

State/Province:KY

Your arrangement of flowers I received from my wonderful son for Valentine's Day is beautiful as all are, that he has ordered with you! I really liked the three red roses added to the arrangement that were placed together to look like a red heart (for Valentine's Day) I thought that was very creative :)
Date: Dec 14, 2022
Name: William R

State/Province:KY

Fast service. Lady called and checked with me about arrangement. Person that received it liked it a lot.
Date: Aug 25, 2022
Name: Lee W

State/Province:KY

No one can out-do Louise's Flowerland!! I have used them many times, and their work is exceptional! I'm a very satisfied customer.
Date: May 13, 2022
Name: Goldie M

State/Province:KY

Beautiful arrangements, still fresh these days later.
Date: May 03, 2022
Name: Alex H

State/Province:KY

I was surprised with flowers from my fiancé and they were absolutely beautiful. The people I spoke with at the shop were so nice! Very happy.
Date: Apr 26, 2022
Name: Teela B

State/Province:KY

It was easy to place an online order and they got the flowers to her in the timeframe requested. I wish they would have had all the yellow flowers available but I understand and it says on website some flowers may not be available.
Date: Apr 08, 2022
Name: Melissa S

State/Province:KY

You wer awesome, very nice and delivered on time
Louise Black's Reply:
Date: Apr 11, 2022, 8:50 am

Thanks and God Bless always
Date: Apr 02, 2022
Name: Mary R

State/Province:MT

Beautiful flower arrangement as shown on website and it delivered on schedule. Favorite florist in Frankfort and I’ve been a customer for 30 years.
Louise Black's Reply:
Date: Apr 04, 2022, 9:02 am

Thanks for all the years, God Bless always
Date: Mar 26, 2022
Name: Debora B

State/Province:KY

My arrangement was beautiful and done with such elegance.
Date: Mar 20, 2022
Name: Donna M

State/Province:KY

The flowers were fresh and beautiful
Date: Mar 19, 2022
Name: Katharine W

State/Province:AZ

The arrangement was absolutely beautiful, lush and fresh.
Date: Mar 13, 2022
Name: David H

State/Province:KY

On time and as promised. Excellent service!
Date: Mar 07, 2022
Name: Linda S

State/Province:KY

The recipient loved the flowers and it really brightened her days of recovery.
Date: Feb 01, 2022
Name: Lauren R

State/Province:KY

Flowers were beautiful and perfect. Delivered on time
Date: Jan 03, 2022
Name: Michelle T

State/Province:KY

Louise went above and beyond so our family could enjoy a beautiful centerpiece during holiday dinner. There was TLC in that arrangement.
Date: Dec 26, 2021
Name: Diane G

State/Province:KY

My mother was very happy with the flowers we sent for her birthday. I saw them some days later and they were beautiful.
Date: Dec 19, 2021
Name: Caitlin C

State/Province:KY

Wonderful customer service. It’s a pleasure to do business at Louise’s Flowerland!
Date: Dec 01, 2021
Name: Diane K

State/Province:KY

Process was fast and easy. Normally I prefer to visit the shop in person, but since this was going out of town I knew that I wouldn't see the finished product anyway. The surviving family members sent me a message that the arrangement was beautiful and appreciated, so I assume that it made it to the funeral home prior to the visitation and service, which were private and very short.
Date: Nov 26, 2021
Name: Ann T

State/Province:NJ

Absolutely beautiful centerpiece, thank you for your special care.
Date: Nov 08, 2021
Name: Pam C

State/Province:KY

Flowers were beautiful.
Date: Oct 25, 2021
Name: Sara M

State/Province:KY

Beautiful flower arrangement but way too heavy. I could hardly lift it and was unable to change the water.
Date: Oct 07, 2021
Name: Kristen M

State/Province:KY

Louise’s Flowerland did an amazing job today! Placed my order this morning and my mother received her birthday flowers within an hour! WOW. I wasn’t expecting it to be so quick. The arrangement was also beautiful; I got the amber awe floral design. I will definitely be ordering from here again and cannot express how happy I am with my order. Thank you!! :)
Date: Sep 14, 2021
Name: Laura M

State/Province:KY

Louise did a wonderful job with the casket spray for Mother’s funeral, and with the large floor-standing spray my Father bought to match it. Everyone remarked at how beautiful, full, and fresh they were. Our Mother loved pink, red and yellow especially, and there were lovely pink roses, large yellow roses, red carnations, and many other beautiful flowers. Louise also helped us with advice about the mausoleum sconce. In addition, she explained to my Dad about pricing between the floor and casket sprays, and created two complimentary arrangements that our Mom would have chosen herself.
Louise Black's Reply:
Date: Sep 15, 2021, 4:36 pm

Thank You and God Bless Always to you and your Dad.
Date: Aug 06, 2021
Name: Gericaha M

State/Province:KY

Excellent job. I was very pleased with my order. I will be using this company again for sure.
Date: Jul 14, 2021
Name: Steve G

State/Province:KY

Beautiful arrangement that lasted almost 2 weeks!
Date: Jun 19, 2021
Name: Bradley A

State/Province:KY

I ordered a bouquet on the website that was unavailable (due to a shortage in fresh cut flowers). Louise called me within 10 min of placing the order to explain and correct the situation. She made a BEAUTIFUL arrangement that my friend absolutely LOVED!! Jennifer said it was the most beautiful arrangement she has ever received! AND it was delivered the same day. I highly recommend if you need flowers in Frankfort! Louise is the best!!
Date: Jun 10, 2021
Name: Charles W

State/Province:KY

Exactly what I wanted.
Date: Jun 05, 2021
Name: Melissa C

State/Province:KY

I ordered online then called in to ask if they could delay the delivery a few days due to the service and she was so helpful. I will continue to use her as my florist because she makes sure that everything is handled. I would give 10 stars!
Date: May 05, 2021
Name: Diane K

State/Province:KY

The flowers were beautiful and the recipient was very happy with them.
Date: Apr 16, 2021
Name: Barbara M

State/Province:WY

Louise has always done a superb job with all the arrangements we have ever ordered. Thank you!
Date: Mar 26, 2021
Name: Kimberly G

State/Province:KY

The bouquet of flowers I ordered was absolutely beautiful and exceeded my expectations. Louise’s Flowerland always does a wonderful job.
Date: Feb 28, 2021
Name: Ann M

State/Province:KY

Classy arrangement from Louise is the norm
Date: Feb 01, 2021
Name: Tim G

State/Province:NJ

Happy with service. Timing was great
Date: Jan 28, 2021
Name: Wilson Gewin and J

State/Province:KY

Wanted red and plaid ribbon. Louise claimed she had it in stock and would use it. We got white lace ribbon instead.
Date: Jan 18, 2021
Name: Laverne S

State/Province:FL

Service was excellent. My daughter love the arrangement.
Date: Dec 28, 2020
Name: Diane K

State/Province:KY

I had this arrangement sent to my mother for her birthday. She loved it! Absolutely beautiful.
Date: Dec 24, 2020
Name: Martha B

State/Province:KY

GORGEOUS arrangement!
Date: Dec 04, 2020
Name: Julie T

State/Province:VA

Great service and recipient was happy with lovely arrangement
Date: Oct 09, 2020
Name: Barbara M

State/Province:AL

Great service. Beautiful plant
Date: Oct 04, 2020
Name: Lauren S

State/Province:KY

Flowers were beautiful and delivered promptly
Date: Sep 16, 2020
Name: Debi S

State/Province:OH

Not from the area so just took a chance on this shop. Could not have been happier. Flowers were beautiful and the ordering process was very easy!
Date: Sep 05, 2020
Name: Denise H

State/Province:OH

My cousin loved her bouquet but I was disappointed it did not contain a sunflower like the photo on your site.
Date: Sep 02, 2020
Name: Gary w

State/Province:KY

great flowers , always fresh and colorful. Great people service. Wonderful owners.
Date: Aug 13, 2020
Name: Heather M

State/Province:ID

Always beautiful, timely and delivered with care!
Date: Jul 01, 2020
Name: William K

State/Province:MO

Easy website product selection and ordering/paying process and the arrangement was high quality and lovely as promised. Highly recommend!
Date: Jun 17, 2020
Name: Karen R

State/Province:KY

Beautiful arrangement, and on time delivery!!
Date: Jun 11, 2020
Name: Charles W

State/Province:KY

Wife absolutely loved the arrangement, whose carnations still are quite fresh looking. (She finally removed the roses.) she said she thought it was the prettiest arrangement I ever had given her.
Date: May 30, 2020
Name: Barbara M

State/Province:WY

My grandmother loves the arrangement you put together. She couldn’t believe how large and beautiful they were. They lasted nearly two weeks. Thank you so much.
Date: May 21, 2020
Name: Heather M

State/Province:ID

I can always count on you! Thank you for delivering beautiful, thoughtfully designed arrangements every time!
Date: May 18, 2020
Name: Randolph S

State/Province:KY

As usual great service.
Date: Mar 31, 2020
Name: Tammy C

State/Province:KY

My son, who lives in North Carolina, has ordered your flowers, for me, on several occasions. The arrangements are always BEAUTIFUL ! Thank You for helping him make these special occasions Very Special for me :)
Date: Mar 05, 2020
Name: Cindy C

State/Province:KY

The arrangement is beautiful
Date: Feb 28, 2020
Name: Wilson G

State/Province:KY

I always use Louise's for flower delivery in the Frankfort area. They have always been prompt and polite. The flowers are always beautifully arranged and fresh.
Date: Feb 18, 2020
Name: Carol P

State/Province:KY

I was very satisfied with a beautiful calla lily plant
Date: Feb 10, 2020
Name: Parker Sawyer Rylee W

State/Province:KY

Prompt accurate service. Very pleased
Date: Nov 21, 2019
Name: Tara R

State/Province:KY

My flowers were Beautiful. My Husband insist he will always use this flower shop!
Date: Jul 09, 2019
Name: Colleen P

State/Province:MI

The flowers were beautiful. Our daughter was so happy she was crying. Thank you for making accommodations and delivering a day early because you were closed. So appreciated.
Date: Jun 22, 2019
Name: Jennifer C

State/Province:KY

Gorgeous flowers arranged beautifully. I was not here for the actual delivery but I’m sure it was fine or the kids would have said something.
Date: Jun 14, 2019
Name: ROBIN B

State/Province:KY

Heard they were beautiful
Date: May 11, 2019
Name: Matthew H

State/Province:KY

Very satisfied. My wife loved the flowers.
Date: Apr 29, 2019
Name: Martha D

State/Province:KY

The flowers were beautiful and so fragrant. Very pleased.
Date: Apr 15, 2019
Name: Creed H

State/Province:KY

Excellent service and a beautiful arrangement
Date: Apr 14, 2019
Name: Cathryn H

State/Province:KY

The spring arrangement is beautiful as usual. Thank You
Date: Apr 03, 2019
Name: Charlene M

State/Province:MI

I was very satisfied with the service you provided. I'd definitely do business with you again.
Date: Mar 26, 2019
Name: Pamela M

State/Province:FL

The flowers were for my sister and they were beautiful. She texted me a pic the other amazed because they are still beautiful and they were delivered on the 12th! Many Thanks!
Date: Mar 13, 2019
Name: Heather M

State/Province:ID

Thank you Louises for always delivering what you advertise! Living far from home I use you often to send my Mom some love in flowers. Thank you!
Date: Jan 04, 2019
Name: Ruth M

State/Province:TX

Great service on the delivery of a fruit basket. The office staff really liked it!
Date: Dec 28, 2018
Name: GARY M

State/Province:KY

Prompt delivery . . . Beautiful arrangement. ❤
Date: Nov 23, 2018
Name: Melvin C

State/Province:AZ

I received reports that the flowers were beautiful. Thank you
Date: Nov 01, 2018
Name: Barbara L

State/Province:KY

The flowers were delivered in a timely manner and were truly appreciated by the recipient. Thank-you!
Date: Oct 22, 2018
Name: Marilyn A

State/Province:KY

Excellent service! The flowers lasted for over a week and were beautiful. Thanks!
Date: Oct 09, 2018
Name: Laura B

State/Province:GA

My mom said the flowers you arranged were the prettiest flowers she has ever seen! Guess that says it all! Very great service ❤️❤️ Will always buy for my mom here. Great quality friendly and fast service. Thank you!
Date: Jul 26, 2018
Name: Russell V

State/Province:KY

Beautiful arrangement. She was pleased. Thank you!
Date: Jun 09, 2018
Name: Creed H

State/Province:KY

excellent service again - many thanks for taking care of us - on short notice - flowers arrived quickly and were beautifully arranged - made my sweet wife happy -
Date: May 30, 2018
Name: Nicholas L

State/Province:KY

Easy to order great delivery.
Date: May 29, 2018
Name: Cathryn H

State/Province:KY

it would be nice if you provided the floral preservative instead of just suggesting it
Date: Mar 31, 2018
Name: Tammy C

State/Province:KY

My flower arrangement was beautiful - FULL of lovely fresh flowers! Thank You for helping my son send a special birthday gift to me. This is the second occasion for me that he has chosen your flower shop - the previous one was also very pretty. Because he lives away, I send him a picture - through a text - of the flower arrangement he has picked out, and you have put together, so he can share the occasion with me :)
Date: Mar 16, 2018
Name: Terri R

State/Province:KY

Very easy to do, and fast delivery and notice of that delivery. Thank you
Date: Feb 23, 2018
Name: Eugenia E

State/Province:KY

wonderful service as usual.
Date: Feb 17, 2018
Name: James H

State/Province:KY

This is the third time I’ve received flowers from here The quality of the flowers has always been top notch. I would highly recommend. The delivery is also great.
Date: Feb 17, 2018
Name: Mark H

State/Province:KY

100% satisfied my wife loved the flowers I sent her.
Date: Feb 14, 2018
Name: jack h

State/Province:KY

I understand it's valentine's day but my wife's Birthday is today as well. Ordered flowers to be delivered and never showed up. Call the flower shop and goes to voice mail and says mail box not set up. Have already paid for them. Im very disappointed right now. I've heard a lot of good things about place but my experience wasn't very good. Still trying to get a hold of them and day is almost over.
Date: Jan 29, 2018
Name: Tonya M

State/Province:KY

Thank you for the beautiful arrangement. I always love any arrangement that you do.
Date: Jan 13, 2018
Name: Marion F

State/Province:KY

Very pretty and smelled wonderful. Each flower was perfect.
Date: Jan 05, 2018
Name: Sandra S

State/Province:TX

Excellent service and pretty flowers
Date: Dec 29, 2017
Name: ROBIN G

State/Province:TN

Ordering was easy and the arrangement my sister received was MORE beautiful than the photo!
Date: Sep 08, 2017
Name: Katherine H

State/Province:TX

My grandmother said they looked lovely, thanks so much for being able to get this done the day of.
Date: Aug 03, 2017
Name: Lisa A

State/Province:KY

Flowers still beautiful after a week.
Date: Jul 01, 2017
Name: Carol P

State/Province:KY

This was an site easy to view and order. I recommend using this site.
Date: Jun 30, 2017
Name: Bryan B

State/Province:KY

The flowers were beautiful and I felt like I got more than I paid for. Will be a return customer.
Date: Jun 27, 2017
Name: YVONNE D

State/Province:IN

Our family members loved the flowers that we sent. They sent a picture of them and they were gorgeous! Thank you very much for the care that you took arranging them.
Date: May 03, 2017
Name: peggy w

State/Province:KY

Received a beautiful arrangement from this florist. The flowers are arranged well, they are fresh and the vase is pretty.
Date: Jan 14, 2017
Name: Brenda D

State/Province:FL

Called Louise's from FL for a short-notice (local) delivery and told them my price range. I left the selection completely up to them, and neither I nor my recipient were disappointed. I received a photo via email upon delivery, and the arrangement is perfect! How refreshing to work with professionals of this caliber! :-)
Date: Oct 16, 2016
Name: Vania C

State/Province:KY

I was very disappointed in the size of the arrangement. It was nicely done, but I ordered the premium, and for $100, I expected better.
Date: Aug 20, 2016
Name: Aurora Z

State/Province:TX

I live in El Paso, TX...I found Louise's phone number in my old address book from 1999 when I had purchased flowers from them. They were so helpful. I couldn't make it to the funeral in Frankfort...but was called later by the deceased's daughter who told me our flowers were the most beautiful arrangement of all...and that she even called the florist to tell them so! Louise's used the exact flowers I requested and even sent me a picture of the finished bouquet! Louise's Florist will forever get my business in the future! Definitely 5 Star Plus!!!
Date: Jun 20, 2016
Name: Kimberly M

State/Province:KY

I selected the plant I wanted online but was later informed I would need to pick something else since the one I wanted was not available. I have always been happy with Louise's other than not knowing at the time of purchase that what I wanted was not available.
Date: May 14, 2016
Name: Danielle B

State/Province:KY

Ordering was easy online. Flowers were delivered before the funeral as requested. And the arrangement was beautiful. Thank you.